FAQ
Have questions about our printing services or how to place an order? We’ve got you covered! Below are some of the most common questions we receive. If you don’t find what you’re looking for, feel free to reach out to our team—we’re here to help make your printing experience as seamless as possible.
What types of printing services do you offer?
We specialize in a wide range of printing services, including saddle-stitched, perfect bound, wire-o, and spiral-bound books, booklets, brochures, calendars, catalogs, and more. We also provide large format printing for banners, posters, and signage.
What is the typical turnaround time?
Our standard turnaround time is 3 to 4 business days after you approve the final quote and design. We also offer rush services for quicker deliveries—just let us know in the quote form.
How can I place an order?
To place an order, simply fill out our Quote Request Form with your project details. Our team will review your requirements and provide you with a custom quote within 24 hours.
Can I customize my print order?
At the moment, our website does not offer direct customization options. However, you can specify your customization needs (size, paper type, binding style, etc.) through our Quote Request Form, and we’ll tailor a quote based on your specifications.
Do you offer bulk order discounts?
Yes, we offer discounts on bulk orders. Please indicate the quantity when filling out the quote form, and we will provide you with the best pricing options based on your order size.
How do I upload my files for printing?
After receiving your quote and confirming your order, we will guide you through the process of uploading your design files. We accept common formats like PDF and JPEG.
How do I know my design will look right before printing?
Once your quote is approved and files are uploaded, we will send you a digital proof for review. You will need to approve the proof before we begin printing to ensure everything is correct.
What payment methods do you accept?
We accept all major credit cards and PayPal. Payment details will be provided after the final quote is confirmed.
Can you ship my order internationally?
Yes, we ship both domestically and internationally. Shipping costs and delivery times will vary depending on your location and will be included in your quote.
What if there’s a problem with my order?
If you notice any issues with your order, please contact us within 48 hours of receiving the product. We will work with you to resolve the problem, whether that involves a reprint or a refund.